Our QA/Software Support Specialists function, in many ways, as Product Owners—and they’re exceptionally good at it. Unlike traditional software companies, we don’t operate a tiered support model or a call center environment. Our team isn’t spending their days fielding basic calls or escalating issues up the chain. In fact, some days they may not receive a single support call at all. That’s intentional—it allows them to focus on the broader, higher-value work that truly suppor

Discover how cloud‑first SaaS delivers iron‑clad security, automatic updates, and rapid deployment—empowering small towns to serve citizens faster.

PTTS: Our new Parking Ticket Tracking System is now cloud-based! Seamlessly manage tickets, proactively handle data anomalies, and enhance security with advanced features. Join our beta on June 16 and experience streamlined workflows, robust reporting, and improved administration tools!

Exciting news! We’re thrilled to share a sneak peek of the modernized PTTS system! This marks a huge milestone in bringing you a faster, mo

The Baldwin Group is proud to celebrate 45 incredible years of innovation, growth, and service! From empowering municipalities to supporting

Exciting Updates for the Parking Ticket Tracking System (PTTS) The Baldwin Group is thrilled to announce transformative updates to our...

The Baldwin Group (BGI) Achieves CJIS Certification: Enhancing Security for Law Enforcement and Government Agencies

The Baldwin Group, Inc. (BGI) has been busy updating our systems in an effort to better serve our HDIS clients.

Your BGI program (Mayor’s Court / MITS / HDIS / PTTS) is not compatible with cloud-based drives such as Google Drive or OneDrive. To...